Workspaces and members
How to work in Seena with a team — workspace tiers, inviting members, roles, and the subscription requirement for sharing.
A workspace is how Seena scopes a team. Sites belong to a workspace; team members belong to a workspace. If you're solo, your personal account is your workspace. If you're a team, you share one.
Personal workspace vs. shared workspace
Every Seena account starts with a personal workspace. Yours alone, no teammates possible.
A shared workspace is the same thing extended to multiple people. Sharing requires a subscription — you can't invite teammates into a free workspace. Upgrade to Pro or higher on the workspace you want to share, then invite.
Roles
When you invite someone to a workspace, you pick a role:
- Member — can create and edit sites, agents, and settings. Can view everything in the workspace. Cannot change billing or invite new members.
- Viewer — read-only. Can see insights, briefings, and interview data. Cannot create or edit anything, cannot invite, cannot change settings. Good for stakeholders who want visibility without mutation rights.
Roles are set per workspace — a user can be an Owner of one workspace and a Viewer of another.
Inviting members
From Settings → Team in your dashboard, click Invite member. Enter their email, pick a role, send. They receive an email with an accept link; clicking it signs them in (or walks them through signup) and drops them into the workspace with the role you picked.
Invites expire after 7 days. If an invite expires, re-send it.
Each workspace has its own:
- Sites
- Interview agents
- Insights, briefings, and Librarian history
- Governance settings
- Subscription and usage allocation (see below)
Usage and subscriptions across workspaces
Each workspace has its own subscription tier. A user who's on Pro in their personal workspace and Max in their company workspace has two separate usage balances — one per workspace.
Within a workspace, usage is per-user, not pooled. If you and a teammate both belong to the same workspace, you each have your own balance. Running an interview, chatting with the Librarian, or generating a briefing deducts from the individual user's balance, not a shared workspace pot.
See Usage and billing for exactly who pays for what action.
Member governance settings
Workspace-wide settings like interview governance (per-session cap, cooldown, dismissal escalation) are editable only by Owners. Members see them as read-only with a "Managed by workspace owner" label. Viewers don't see them at all.
This prevents one team member from relaxing rules that affect the whole workspace's visitor experience.
Removing members
From Settings → Team, Owners can remove any member (but not themselves — another Owner has to remove them). Removing a member revokes their access immediately. Any sites, agents, or insights they created remain in the workspace — nothing is deleted when a member is removed.
What to read next
- Usage and billing — the full cost and subscription story.
- Sites — what you'll spend the workspace's setup time on.